Acceptable Use Policy

Disclaimer for the download/accept screen of the App:  By installing or using Oneproof Verification Applications, you are agreeing to the terms of our current Privacy Policy, Terms of Use, Cookie Policy, and this Acceptable Use Policy. We encourage you to read, revisit, and use these documents to help you make informed decisions.

Effective as of September 15, 2024.

ONEPROOF INC

Acceptable Use Policy for ONEPROOF Mobile Drivers License/ID Verification Applications

This Acceptable Use Policy ("AUP") applies to the Oneproof INC  ("ONEPROOF") Mobile Drivers License/ID Verify mobile, web services and, web-based and cloud-hosted commercial product applications (the "Services") and governs acceptable use of the Services by customers and end-users (collectively "Users") as well as credential and mobile ID holders ("Individuals"). This AUP is incorporated into and forms part of our Terms of Use. Use of the Services constitutes agreement and consent to comply with this AUP. 

ONEPROOF is committed to providing secure, reliable identity verification services while maintaining the integrity of our platform and protecting all users. This AUP outlines the standards of conduct expected from all Users and the consequences for violations.

1. Permitted Uses

The Services are designed for legitimate identity verification and authentication purposes. Permitted uses include:

• Verifying the authenticity of government-issued identification documents

• Authenticating user identity for legitimate business purposes

• Age verification for age-restricted services or content

• Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance

• Identity verification for financial services, healthcare, e-commerce, and other regulated industries

• Employee identity verification and background screening

• Access control for secure facilities or systems

2. Prohibited Uses and Activities

Users are strictly prohibited from using the Services for any of the following purposes or activities:

2.1 Illegal Activities

• Any activity that violates local, state, national, or international laws or regulations

• Identity theft, fraud, or impersonation of another person or entity

• Money laundering, terrorist financing, or other financial crimes

• Circumventing sanctions, embargos, or other legal restrictions

2.2 Misuse of Verification Services

• Attempting to verify fraudulent, altered, or counterfeit documents

• Using the Services to verify documents for unauthorized individuals

• Reverse engineering, decompiling, or attempting to extract proprietary algorithms

• Creating false or misleading verification results

2.3 Privacy and Data Protection Violations

• Collecting, storing, or sharing personal information without proper consent

• Using verified information for purposes beyond the original verification intent

• Selling, transferring, or sharing verification data with unauthorized third parties

• Retaining personal information longer than necessary or legally permitted

2.4 System Abuse and Security Violations

• Attempting to gain unauthorized access to ONEPROOF systems, networks, or data

• Introducing viruses, malware, or other malicious code

• Conducting denial-of-service attacks or other disruptive activities

• Excessive API calls or automated requests designed to overwhelm our systems

• Bypassing or attempting to circumvent security measures

2.5 Discrimination and Harmful Content

• Using verification results to discriminate based on protected characteristics

• Harassment, stalking, or threatening behavior toward individuals

• Creating or distributing harmful, offensive, or inappropriate content

3. User Responsibilities

All Users are responsible for:

• Ensuring compliance with all applicable laws and regulations in their jurisdiction

• Obtaining proper consent before verifying another individual's identity

• Implementing appropriate data security measures to protect verification results

• Using verification services only for their intended business purposes

• Promptly reporting any suspected misuse or security incidents

• Maintaining accurate account information and credentials

4. Monitoring and Compliance

ONEPROOF reserves the right to:

• Monitor usage patterns and verify compliance with this AUP

• Investigate suspected violations and request additional information

• Implement technical measures to prevent misuse of the Services

• Cooperate with law enforcement and regulatory authorities as required

• Update security measures and usage restrictions as needed

5. Consequences of Violations

Violations of this AUP may result in one or more of the following consequences:

• Warning: Formal notice of violation with requirement to cease prohibited activity

• Service Restriction: Temporary limitation of access to certain features or functionality

• Service Suspension: Temporary suspension of all Services pending investigation

• Service Termination: Permanent termination of access to all Services

• Legal Action: Referral to law enforcement or pursuit of civil remedies

• Account Suspension: Temporary or permanent suspension of user accounts

ONEPROOF reserves the right to take immediate action without prior notice in cases of severe violations or security threats.

6. Industry-Specific Compliance

Users in regulated industries must ensure compliance with applicable industry standards and regulations, including but not limited to:

• Financial services: Bank Secrecy Act, USA PATRIOT Act, FFIEC guidelines

• Healthcare: HIPAA, HITECH Act, and other medical privacy regulations

• Government: FISMA, FedRAMP, and other federal security requirements

• International: GDPR, PIPEDA, and other global privacy laws

7. Reporting Violations

If you become aware of any violation of this AUP, please report it immediately to:

• Email: compliance@oneproof.com

• Security incidents: security@oneproof.com

• General concerns: privacy@oneproof.com

All reports will be investigated promptly and confidentially.

8. How to Contact Us

Questions or comments regarding this Acceptable Use Policy should be directed to ONEPROOF at compliance@oneproof.com. ONEPROOF will use commercially reasonable efforts to promptly understand and address the issue. 

9. Changes to this Policy

ONEPROOF will occasionally update this Acceptable Use Policy. The latest version of the Acceptable Use Policy can be found at Acceptable Use Policy | ONEPROOF. Continued use of the Services after any changes to this Acceptable Use Policy constitutes consent to the revised policy.