Legal · Cookie Policy
Cookie Policy
Effective September 15, 2024
Disclaimer for the download/accept screen of the App: By installing or using Oneproof Verification Applications, you are agreeing to the terms of our current Privacy Policy, Terms of Use, and this Cookie Policy. We encourage you to read, revisit, and use these documents to help you make informed decisions.
ONEPROOF INC Cookie Policy for ONEPROOF Mobile Drivers License/ID Verification Applications
This Cookie Policy applies to the Oneproof INC (“ONEPROOF”) Mobile Drivers License/ID Verify mobile, web services, and web based applications (the “Services”) and governs the use of cookies and similar tracking technologies in connection with the Services. ONEPROOF uses cookies and tracking technologies to enhance user experience, analyze usage patterns, and improve our Services. Use of the Services constitutes agreement and consent to the practices described in this Cookie Policy.
This Cookie Policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information. Questions may be directed to privacy@oneproof.com.
01What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website or use an application. They are widely used to make websites and applications work more efficiently and to provide information to the owners of the site or application.
Similar technologies include web beacons, pixels, tags, and other tracking technologies that collect information about your use of our Services.
02Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the Services to function properly. They enable core functionality such as:
- —Security features and authentication
- —Session management and user preferences
- —Load balancing and system stability
2.2 Analytics Cookies
We use analytics cookies to understand how users interact with our Services:
- —Microsoft Clarity: Collects and analyzes user interactions including mouse movements, clicks, scrolling behavior, and page navigation patterns.
- —Usage statistics and performance metrics
- —Error tracking and diagnostic information
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization:
- —User interface preferences and settings
- —Language and region preferences
- —Accessibility features and customizations
03Microsoft Clarity Data Collection
We use Microsoft Clarity, a behavioral analytics tool, to understand how users interact with our Services. Microsoft Clarity collects the following information:
- —User Interactions: Mouse movements, clicks, taps, scrolling behavior, and keyboard interactions
- —Page Navigation: Pages visited, time spent on pages, and navigation patterns
- —Technical Information: Browser type, device type, screen resolution, and operating system
- —Session Recordings: De identified recordings of user sessions to understand user behavior patterns
Important: Microsoft Clarity automatically masks sensitive information such as personally identifiable information (PII) from recordings and heatmaps. This data is used solely for improving user experience and Service functionality.
04Data Retention and Storage
- —Essential Cookies: Retained for the duration of your session or as long as necessary for Service functionality.
- —Analytics Data (Microsoft Clarity): Retained for up to 90 days, after which it is automatically deleted.
- —Functional Cookies: Retained based on user preferences, typically up to 1 year.
05Third Party Cookies and Services
Our Services may include third party cookies and tracking technologies:
- —Microsoft Clarity: Governed by Microsoft's Privacy Policy and data handling practices.
- —Third party verification and authentication services
- —Content delivery networks and performance optimization services
We do not control these third party cookies. Please review the privacy policies of these third parties for more information about their data practices.
06Your Cookie Choices and Controls
- —Browser Settings: Most browsers allow you to control cookies through their settings preferences.
- —Opt-Out: You can opt-out of Microsoft Clarity data collection by visiting the Microsoft Privacy Dashboard.
- —Service Settings: Some cookie preferences can be managed through your account settings within our Services.
Please note: Disabling essential cookies may affect the functionality of our Services.
07Updates to Mobile Applications
For mobile applications, tracking technologies may include:
- —Application usage analytics
- —Crash reporting and performance monitoring
- —Feature usage statistics
You can control some of these features through your device settings or application preferences.
How to Contact Us
Questions or comments regarding this Cookie Policy should be directed to ONEPROOF at:
privacy@oneproof.comChanges to this Cookie Policy
ONEPROOF will occasionally update this Cookie Policy. Continued use of the Services after any changes to this Cookie Policy constitutes consent to the revised Cookie Policy.